Policies

RETURN POLICY

Toys For Trucks® Inc. accepts AUTHORIZED returns on all new and unused merchandise.

Note that all returns are subject to a restocking fee:
 25% for Special Orders
 20% for opened packaging
 15% for un-opened packages

All sales are final on the following items and will not qualify for refund or store credit: Wheels, Tires, Tuners, Programmers, Tire Calibration Modules, Electrical Components, Lids and Camper Shells. For more information call 866-227-7899

Include all original packaging, manuals, and ancillary materials in order to avoid being charged for any missing or damaged components.

Reimbursement eligibility for returns is as follows:
 Within 30 days of invoice date: store credit, less any restocking fees
 After 30 days of invoice date: no returns or adjustments will be given.

Refunds will be given on parts only. Labor and/or installation costs, shipping, or any other charges are excluded. All parts must be returned in the original package, cannot be damaged or used/installed, and must be in original new condition. All returned parts must be sent freight prepaid and are subject to a restocking fee. A copy of the original invoice is required for any returns, adjustments, or warranty coverage.

RETURN PROCEDURE

For all returns, please call 760-956-3525 for a Return Material Authorization (RMA).

When packaging your parts for return shipment, write the RMA number on the outside of the box in large, easily visible letters, and include a copy of the original invoice in the package.

We strongly recommend packing any parts with fragile components with sufficient padding. Note: we are not responsible for products being returned to Toys for Trucks that are damaged mid-shipment.

Return the package(s) freight prepaid to:

Toys For Trucks Return Dept.
11352 Hesperia Rd. A
Hesperia, CA 92345

UNDER SHIPMENTS / OVER SHIPMENTS

Any shortages or overages must be reported to Customer Service at 760-956-3525 within 15 days from date of invoice.

Contact us to discuss the options available from our auto body fabrication company. We proudly feature products and services for drivers throughout Victorville, Apple Valley, Phelan, Adelanto, and Hesperia, California.